Submit a ticket for technical and product assistance, or get customer service help.Find product guides, documentation, training, onboarding information, and support articles.Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays. This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Please ensure you always check the, or FAQ's Please remember, if you see a post that helped you, and it answers your question, please mark it as an 'Accept as Solution'. You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure. The above is necessary in order to track issue internally within Polycom. If you require assistance from Polycom technical support, please open a. Questions posted here do not follow Polycom’s SLA guidelines. Please be aware: The purpose of these forums is to allow community members collaborate and help each other. NOTE: Substitution placeholders can be used as shown =. Only the individual Phone with this MAC address will load this parameter. Copying and pasting the relevant section into a new window will allow the user to simply change one individual setting and load this file via the or manually created Above shows an individual file stored as rt.cfg and the value changed from the factory default 1 into 0.Ībove shows the individually created file loading the rt.cfg via the CONFIG_FILES=' section from the root directory. Opening the file with an compatible editor like shows all the template parameters. Using UCS 3.3.0 or newer (check the matching admin guide) the parameter is contained in the template file features.cfg. If 1 (default), the ringtone feature is enabled. enabled='1' If 0, the ringtone feature is not enabled on the phone. Torrent Managing Successful Projects With Prince 2 on this page. The example parameter used in below is se.rt. In order to change the standard value of a single parameter it is easier to create an individual file.
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